Company Contacts

Headquarters Location
EarthLink, Inc.
1430 West Peachtree St., NW, Suite 400
Atlanta, GA 30309
Main Office Telephone: 404-815-0770 or toll-free 800-719-4664

For other EarthLink locations, click here.

MindSpring Sales and Service Contact Information:

Sales Department: sales@mindspring.net
Please send an e-mail to Sales if you have questions about our products and services or would like to become a MindSpring customer.

Phone Numbers:
(in Atlanta) 404-815-0082 or toll-free 888-MSPRING
Hours of Operation:
M-F 7:30am to 2:00pm EST; Sat. 8:00 to 12:30am EST; Sun. 8:00am to 1:30pm EST

Technical Support: support@mindspring.net
Please send an e-mail to Support if you are experiencing problems with your software or connections. When sending an e-mail to support please be very specific with any descriptions of problems.

Phone Numbers:
(in Atlanta) 404-815-9111 or toll-free 800-719-4660
Hours of Operation: 24 hours a day / 7 days a week

Customer Service: service@mindspring.net
If you would like to change any information on your current MindSpring account or if you have any questions regarding your bill, you may do so from Account Management or send an e-mail or call Customer Service.

Phone Numbers:
(in Atlanta) 404-815-9111 or toll-free 800-719-4660
Hours of Operation:
M-F 8:00am to 12:00am EST; Sat.-Sun. 8:00am to 10:00pm EST

General Information: info@mindspring.net
If you would like an auto reply of general information about the MindSpring Products and Services. If you would like an auto reply of general information about a Commercial Web hosting account, please send an e-mail to webinfo@mindspring.net

Web Hosting Sales: websales@mindspring.net
If you would like to get information about a Commercial Web Hosting account.

Phone Number:
(in Atlanta) 404-815-9845 or toll-free 888-WEB-1997

Web Hosting Customer Service: webservices@mindspring.net
If you would like to change any information on your domain or Web Hosting account or if you have questions regarding your bill, please send email to webservices@mindspring.net.

Phone Numbers:
(in Atlanta) 404-815-9845 or toll-free 800-719-4660
Hours of Operation:
M-F 8:30am to 9:00pm EST; Sat.-Sun. 9:00am to 8:00pm EST

Web Technical Support: webhelp@mindspring.net
Please send mail to Webhelp if you are having trouble with your commercial Web site.

Corporate Contacts:

Investor Relations: investors@earthlink.net
To receive a copy of the latest Investor Relations packet by US mail, please send a request with your address. To be included in future mailings, please request this in the body of the message.

Affinity Marketing Programs: affinity@corp.earthlink.net
If your corporation, organization, and/or association would like to provide Internet service to your customer base, please contact our Affinity Marketing department.

Advertising Contact: elnadvertise@corp.earthlink.net
Send mail here if you would like to inquire about advertising with EarthLink.

Business Proposals: proposals@corp.earthlink.net
Send mail here if you have a proposal related to marketing EarthLink's dial-up Internet Access.

Bundling Partnerships:productmgmt@corp.earthlink.net
If you are a hardware or software manufacturer interested in exploring product relationships with EarthLink.

Reporting Net Abuse:

spaminator@mindspring.net
MindSpring customers who wish to report "spam" they have received from a non-MindSpring source should send copies of the email they received along with full header information to this address. These messages may not receive a response, but MindSpring may use the information received at this address to aid in the development of MindSpring's Spaminator(tm) filter lists.

abuse-email@mindspring.net
All issues involving other e-mail abuse originating from Mindspring e-mail or network addresses should be sent here.

abuse-news@mindspring.net
All issues regarding USENET "news" abuse issues originating from MindSpring customers should be sent here.

abuse@mindspring.net
All other issues should be sent here. These might include security concerns, general questions or other issues involving our Appropriate Use Policy ("AUP").

TDD service for the hearing and speech impaired members:
Sales, Customer Service, and Technical Support: 1-888-566-6774
in Atlanta: 404-287-6774.