Ann Elizabeth Meyer

US WEST Advanced Technologies
4001 Discovery Dr., Suite 370
Boulder, CO 80303
Fax: 303-541-8264
E-Mail: bethmeyer@mindspring.com

OBJECTIVE

To enrich human use of advanced technology, through research and design.

SUMMARY

Nine years of industry experience, primarily in human-computer interface design and evaluation. An extensive history of conducting, publishing and presenting research on human-computer interaction, both in academia and in industry.

PROFESSIONAL HISTORY

3/95 - present:	Research Assistant, Human Attention and Performance Laboratory, Georgia Institute of Technology, Atlanta, GA
	Played a major role in planning, conducting and reporting a study of World Wide Web navigation in older adults.
		Participated in planning and data collection.
		Developed an HTML hands-on tutorial for Web navigation tasks.
		Analyzed data and wrote initial drafts of report.
		Presented initial results at ACM CHI ‘97 conference in March, 1997.
	Coordinated a focus group project designed to discover major usability issues for older adults.
		Recruited and conducted eight focus groups in diverse communities.
		Developed a multidimensional coding scheme for the transcripts.
		Developed a suite of Word for Windows macros to automate the process of coding text and extracting coded text into easily sorted tables.
		Analyzed coded data and wrote initial drafts of report.
	Taught the laboratory section of an applied experimental psychology course.
6/96 - 10/96:	Human Factors Intern, Siemens Software Usability Center, Johnson City, TN
	Performed planning, design, and evaluation of automation software displays.
		Found and reported on usability issues with panel configuration software.
		Planned a usability test of this software.
		Designed a new set of operator displays for handling factory action requests, and new displays for engineers to configure these features.
		Created an questionnaire web page to collect user data.
6/91 - 3/95:	Cognitive Engineer, NCR Human Interface Technology Center, Atlanta, GA
	Conducted research and design for an intelligent tutoring system prototype to train operators of combustible gas indicators (CGIs).
		Researched and wrote an extensive needs analysis for CGI training.
		Designed simulation-based multimedia user interface for training delivery, as well as user interface for administrative functions.
		Designed multiple versions of lessons, to be adapted to users' performance.
		Recruited, trained, and supervised other lesson designers.
		Collaborated extensively with programmers to design lesson adaptation.
	Conducted research, design, and evaluation for an adaptive help prototype for retail point-of-sale terminals.
		Analyzed point-of-sale terminal operation and researched usability issues.
		Wrote different levels of online help material to be presented by the prototype. Developed a table relating help displays to internal states of the point-of-sale system, which was then used to develop prototype code.
		Conducted an experiment evaluating user performance with the prototype. Documented and reported results.
6/86 - 6/91:	Senior Product Information Analyst, Unisys Atlanta Development Center, Atlanta, GA
	Conducted user interface design for a major financial product.
		Researched, wrote and maintained the user interface standards document.
		Planned and managed design of displays and reports, supervising a team of window authors. Received a Short-Term Achievement Award for this effort.
		Developed displays for the initial prototype.
	Researched and wrote 10 technical reference manuals about a major accounting system for the financial industry.

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EDUCATION

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SELECTED PUBLICATIONS AND PRESENTATIONS

	Meyer, B., Sit, R. A., Spaulding, V. A., Mead, S. E., & Walker, N. (1997, March). Age group differences in World Wide Web navigation. 1997 Conference on Human Factors in Computing Systems, Atlanta, GA.
	Debevc, M., Meyer, B. & Svecko, R. (1997). An adaptive short list for documents on the World Wide Web. In J. Moore, E. Edmonds, & A. Puerta (Eds.), Proceedings of the 1997 International Conference on Intelligent User Interfaces (pp.209-211). New York: Association for Computing Machinery.
	Meyer, B. & Catrambone, R. (1996). Application of cognitive measures and models in predicting point-of-sale terminal performance. In Proceedings of the Human Factors and Ergonomics Society 40th Annual Meeting, Vol. 2 (pp. 1041-1045). Santa Monica, CA: Human Factors and Ergonomics Society.
	Meyer, B. (1994). Retail user assistant: Evaluation of a user-adapted performance support system. In B. Blumenthal, J. Gornostaev, & C. Unger (Eds.), Lecture Notes in Computer Science, Vol. 876. Human-Computer Interaction: 4th International Conference, EWHCI '94, Selected Papers (pp. 45-55). Berlin: Springer-Verlag.

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