Payment
Instructions:
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| Please feel free to use our Order
Form for Book Search Requests.
We will promptly respond to your request for a book search. We will make every effort to find the book you want, in the condition you want, and in the price range that you are willing to pay. If we cannot locate the book for you, we can list a want for it on our Books Wanted page on our web site, where we advertise for books wanted. We do not charge an advance fee to search for a book for you, so you are under no obligation at the point that you request a book search. If we do not have the book in stock, we will attempt to locate the book from another book seller and broker the book to you. When we have found the book you requested, we will make an offer to you, which will include our fee and shipping costs. You may at that time decide to accept or decline our offer. Also, please read our Refund/Return Policy on Book Searches, below. If you are a book seller, please check our Books
Wanted page. You may use our Quote
Form to make a for-sale offer to us, or you may send us an offer by
e-mail.
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| Guarantee:
We
guarantee the accuracy of our description and condition on all our books.
We also guarantee the authenticity of all authors' and illustrators' signatures
in our signed books.
Book Condition:
We
use the following terms for describing the condition of our books:
Whenever the book is an Ex-Library copy or a Book-Club Edition, a statement of such is included in the description. We list the condition for the book first and the dust jacket second. "Fine/Very Good" would be the description for the Book/Dust Jacket, for example, where the book is in Fine condition and the Dust Jacket is in Very Good condition. Every effort is made to accurately describe our books. If we have only used the condition categories above, without listing damage or defects, we will promptly provide a complete list of all damage or defects, upon your request. Please feel free to e-mail
us if you have any questions about our books.
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| Hold Time
for Receipt of Payment: We will hold the book for you, for receipt
of your payment, for 10 days, unless another arrangement is agreed to by
us. We will wait longer if you notify us of the date that your payment
was mailed.
Payment Methods Accepted: Payment can be made by check, money order, cashier's check, or through PayPal, a credit-card payment service. Checks & Money Orders are accepted only if they are drawn on USA bank and payable in USA dollars.Payments by Institutions: If payment will be made by a library, governmental agency, or other institution which requires purchase orders, advance billing, pro forma invoices, or time for check processing, please notify us at the time the order is made. |
Payment
Instructions:
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| E-mail confirmation of your order will be sent as soon as possible, usually within 24 hours or less. |
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| Texas residents must pay sales tax according to their residence, or provide a resale certificate. If you live in Texas, please send your Texas address by e-mail (book-dealers@mindspring.com), so that correct sales tax can be computed. |
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Shipping costs for USA Delivery-Addresses include 4th-class postage, postal insurance, and packaging. The cost for shipping for the first book is $4.50 per hardback and $3.50 per paperback, and for each additional book when shipping is combined is $1.00 per hardback and $0.50 per paperback, unless otherwise specified. We will not ship without insurance. If you prefer another shipping rate or shipping service, please e-mail us for the costs. Shipping costs for Outside-USA-Delivery Addresses will have to be calculated and provided upon request. Please e-mail us for the costs and include your delivery address. Insurance on your delivery is an optional expense that you may decline, at our discretion, because of the high costs of the rates which provide insurance, if you agree to assume the risk of loss or damage during delivery. Please see Refund/Return Policy below for more information on our policy about non-insured deliveries on outside-USA deliveries. The Customs Form will be filled out with "merchandise" selected, the book will be described as "book" or "used book" and the value entered will be the amount of the purchase price. |
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| Refunds: Because we
are very careful to accurately describe our books, returns will be accepted
and complete refunds given only if: (1) the book is not as described,
(2) the buyer notifies us within 7 days of receipt of book, and (3) the
buyer returns the book promptly.
Lost Shipments: In the event a book is lost during insured shipment, we will not refund until the post office or delivery service completes its lost-mail/insurance investigation. We will file a lost-mail/insurance claim with the post office or the delivery service and we will require the buyer's cooperation in the completing the paperwork and assisting in the claim process. Damage During Delivery: We require the following if any book is damaged during an insured delivery: If the book was mailed, the buyer must bring the book, along with all the packaging, to a post office and file an insurance claim with the post office. After the post office completes its investigation, we will refund either (1) the cost of the book, plus the shipping costs paid by the buyer, or (2) any difference between the sum of the cost of the book, plus the shipping costs paid by the buyer, less the amount the insurance pays on the claim to the buyer. Otherwise, we will not refund on damaged books when the damage occurs during shipping.Uninsured Shipping to Outside-of-USA Addressed: At our discretion, and if you are willing to assume the risk of loss of damage during delivery, we may ship without insurance if the cost of the insurable rate is greater than you are willing to pay. We may require payment for registered-mail cost, instead of the insurable shipping rate. In the event of loss during shipment, we will assist you in filing a lost-mail claim and provide you with a copy of the Certificate of Mailing receipt to prove that we shipped your book. Book-Search Deliveries: When Book Dealers is the broker between the buyer and the seller, we will assist in every way possible to obtain a refund or return for undisclosed damage/defect or loss/damage during delivery, subject to the policies of the seller. We cannot guarantee the results. Please inquire when buying through our Book-Search Service about insurance and the seller's return/refund policies. |
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| Book Dealers respects your privacy.
This Privacy Policy covers all parts of our site. We will not reveal your personal information or e-mail address to anyone, except when we would give your shipping address to another book seller to complete your order for a book search. We do not collect e-mail addresses for the purpose of advertisement or sending spam, nor will we provide your e-mail address to those who do. We do not use Cookies or any other devices to collect information about you or your use of our site. The only information that we will know about you is the information that you transmit to us either by e-mail or by completing an order form or survey. You are under no obligation, at any time, to reveal any information about yourself that you do not want us to know. We will only use the information you provide to
us for (1) completing your order, (2) answering your inquiry, or (3) the
purposes stated in a survey.
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Directory
of Our Web Site:
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| Last Revised: 02-22-03 | http://www.mindspring.com/~bookdealers/policies.html | |
