"Just Say No" to Ancestry.com

My tale is pretty simple.  This should serve as a warning to anyone considering "joining" these people or giving them your credit card number.  I paid for access in April in order to check some records they supposedly had (worthless information as it turned out, but I figured "what the heck").  In May, one of their operatives called me about "renewing" my membership (I didn't even know I had "joined").  I told her "NO" in absolute terms.  I find now that they billed me in July as if I intended to stay with them.  If you read the "fine print" buried deep in their site, there is a cancellation procedure so complex that even Defense Contractors (no offense to members of the Defense Contracting industries) would have trouble figuring it out.

 

The bottom line is that they have intentionally cooked up a convoluted cancellation scheme in order to keep members longer.  What would be so hard about putting a cancellation feature on their web site?  Not a damn thing.  Avoid these people at all costs.