Resume of John S. Kovach, Sr.

A brief form resume, the facts are current as of October 27, 2003.

JOHN S. KOVACH, Sr.
Email me!

http://jkovach.home.mindspring.com/index.html

Summary of Experience

Over 30 years of increasing responsibility and diversified experience as a technician, manager, implementer and troubleshooter - in the military user, commercial video equipment manufacturing, electronic prepress, Client-Server and Fortune 100 manufacturing environments. Expert in Windows 9x, NT, 2000, 2003, XP, HP-UX 10.20 and 11.0 OSs, Linux, MS-DOS and Client/Server applications, MS Office Applications, MS SQL Server, IIS, Macintosh and PC-Compatible setup, configuration and repair. Proven communicator, trainer and illustrator.

Chronology of Positions

July 1998 – October 2003 MDT Software, Inc. Alpharetta, Georgia

MDT Software, a Desco company, is the world leader in change management solutions for automated manufacturing assets.

Senior Applications Engineer

Provided pre-installation, installation, and post-installation services, training and support to Fortune 100 corporate customers, both onsite and via phone and email. The product is an Enterprise-level Client-Server Change Management tool, which provides a secure and monitored environment to control automation control programs (PLCs, HMIs, Robots) in major manufacturing facilities throughout the world. Consulted with Engineering and Systems personnel to provide smooth implementation of the software into both HP-UX and Windows NT/2000 environments.

Customers with which I worked include in part: General Motors, Ford Motors, Daimler-Chrysler, General Mills, Phillip Morris, Lorillard, Bristol-Meyers-Squibb, IAMS, Tropicana, Lawrence Livermore National Laboratories, British Airways, Pharmacia, Michelin, and more. Very familiar with client and server OS, Microsoft networking, TCP/IP, VLANs, Security, systems administration, MS SQL Server 7/2000. Very comfortable working with all levels of customer personnel.

Trained Systems Integrators and Distributors in the US, Canada, Europe, and RSA. Performed planning, setup, and booth manning at several Automation industry trade shows. Interfaced with MDT Developers to resolve software and operational issues. Provided beta testing and QA testing of pre-release software. Performed extensive and extended travel throughout the Americas, Europe, and South Africa.

September 1996 – June 1998. Contractor for System One Technical staffing agency, Atlanta, Georgia

Customer Engineer, Entex Information Services, Atlanta, Georgia

International system integrator and provider of IT solutions; authorized service provider and reseller of all major label hardware manufacturers; Novell Platinum reseller.

Provided hardware service on all types of installed personal computers, both Macintosh and IBM-compatible and including laptops, notebooks, desktops, and peripherals, including internal and external modems, printers, scanners and others. Used laptop with RF modem for job reporting, time and parts management. Supporting Macintosh System 7.5.2, Windows 3.11, Windows for Workgroups and Windows 95. IBM, HP certified technician. A+ certified PC and Macintosh

March 1995-September 1996 Technology Service Solutions, Atlanta, Georgia

Nationwide provider of contract service to all types of computer users and manufacturers. Joint-venture subsidiary of IBM and Kodak companies.

Customer Support Representative, Part-time, Coca-Cola Company Headquarters, Atlanta, Georgia

Provided hardware service on all types of installed personal computers, both Mac and IBM-compatible, including laptops, notebooks, desktops, and many types of peripherals. Systems were in a mixed Novell/AppleTalk environment. Used Motorola Portable Terminal for job reporting, QSARs and parts management. Provided training to coworkers and clients. Performed telephone support to field technicians on Mac system setup, troubleshooting and repair. Expertise in Macintosh System 7.5.2, Windows 3.11 and Windows 95. Familiar with many communications and utilities software packages.

March 1993 – March 1995 Student, DeVry Institute, Decatur, GA

December 1991 - March 1993 NET Graphic Systems, Topeka, Kansas.

Dealer/VAR in electronic prepress, including software- and hardware-based Raster Image Processors, film, plate, and RC paper laser imagesetters, laser printers, page-layout workstations; film processors, digital cameras, scanners, as well as ancillary equipment and software.

Service Manager

Developed department from scratch; received factory training on imagesetters and printers. Built, upgraded, and repaired of Intel-based RIPs; established preventive maintenance programs, inventory control and customer support systems. Performed sales demos, installations, upgrades, technical support and extensive telephone support. Managed in-house networks for PC-compatible and Mac computers. Knowledgeable in following applications: PageMaker, QuarkXpress, Photoshop, FrameMaker, Illustrator, FreeHand, WordPerfect, as well as Mac OS, Windows 3.11, and MS-DOS.

May 1987 - October 1991 Grass Valley Group, Inc., Grass Valley, California

Division of Tektronix Corp., Beaverton, Oregon. $190 Million producer of video switchers, editors, character generators, routers, effects generators, fiber optics and video signal distribution equipment.

Technical Writer, June - October 1991, Telecom Systems Division

Produced Customer Handbooks for analog/digital fiber optic transmission equipment under tight shipment schedules using FrameMaker and Illustrator on the Macintosh platform. Interfaced with engineering, marketing, service, manufacturing and publishing functions to provide accurate, clear, and understandable documentation to target audiences. Developed standards and formats for "new-look" company publications.

Electronic Technician, May 1987 - June 1991, Professional Video Division

Total responsibility for repair, maintenance, and update of hardware, test procedures, and software for automated boards and systems test areas responsible for small- and medium-sized video switcher production. Designed and implemented process improvements in manufacturing and test to meet demanding production schedules. Assumed complete maintenance responsibility for production equipment in three manufacturing cells including automated and semi-automated component insertion equipment, wavesolder, and rework equipment.

January 1967 - April 1987 U.S. Air Force, Air Force Communications Command/Air Weather Service

Military organizations providing communications, data processing, sensors, air traffic control and meteorological services to military and government users around the globe.

Maintenance Manager, April 1978 - April 1987, Beale AFB, California

Positions of increasing responsibility: Workcenter Supervisor, Consolidated Workcenter Supervisor, Maintenance Control Manager, and Quality Control Manager. Developed and implemented emergency action, restoral priority, war orders, and routine maintenance directives. Scheduled and controlled all maintenance on Sperry/Univac Main Frame system; provided upchannel & command-level status reporting on critical SAC communications systems. Significantly reduced resources. Primary advisor to the Chief of Maintenance for staff and workcenter operations. Performed staff assistance visits to off-site organizations. Managed all training operations for the branch. Performed personnel and equipment evaluations in all maintenance disciplines. Automated documentation methods to support contingency operations. Performed site surveys to prepare for new systems installations. Developed training guides which were adopted throughout the division. Improved workcenter equipment accounting methods. Top Secret Clearance. Retired in grade of Master Sergeant. American Heart Association CPR Instructor.

Maintenance Technician/Supervisor, January 1967 - April 1978

Installed, modified, and maintained a broad variety of electronic and non-electronic sensing and communications equipment utilizing analog and digital technologies. These include weather radar, VHF Polarimeters, digital facsimile, automated photo processing, satellite telemetry, cryptography, and meteorological sensing systems.

Email me here

HOME