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Frequently Asked Questions

How long do you keep my credit information?

Payment in full does not remove your payment history. The length of time information remains on your credit file is:

  • Credit and collection accounts: Seven (7) years from the date of last activity.
  • Courthouse records (such as judgments, liens, and bankruptcies): Seven (7) years from the date filed, except for Chapters 7 and 11 bankruptcies which remain on your credit file for ten (10) years from the date filed.
  • New York State only: Satisfied judgments five (5) years from the date filed; paid collections: five (5) years from the date of last activity with the original creditor.

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