resume

Michael D. Hamner
mdhamner@mindspring.com

JOB OBJECTIVE

To obtain a position as a computer repair technician or related position.

SUMMARY OF QUALIFICATIONS

I am very adept at building computer systems from scratch, as well as upgrading them. Have experience in token ring and ethernet LAN systems. I enjoy computers as a hobby as well as professionally. Installed a Windows NT 4.0 server and setup an ethernet LAN at home.

PROFESSIONAL EXPERIENCE

August 1999 - December 1999 GE Capital Corp., Atlanta, GA
IT CONSULTANT (Contract Assignment)

Worked in the IT department supporting a user base of 300 people. Responsibilities included conversion of Compaq/Dell desktop systems and IBM Thinkpad laptops from Win 95 to NT Workstation, setup of MS Outlook 98, MS Office suite, using Ghost to load a base image onto new systems. Provided phone support and LAN connectivity in a NT/Novell environment.

September 1998 - July 1999 Ceridian Employer Services, Atlanta, GA
DESKTOP/PRINTER SUPPORT SPECIALIST (Contract Assignment)

Worked in a desktop support team to maintain the PC's, LAN connections, software applications, printers, faxes and copiers for an employee base of 500 people. Also, maintained the supply of paper and toner/dry ink for all HP printers, Xerox copiers and PB faxes.

September 1988 - September 1998 Alternative Mailing & Shipping Systems Inc., Duluth, GA
TECHNICAL SUPPORT SUPERVISOR

Job responsibilities include installation, training of customers on and servicing computer based shipping and receiving systems, electronic & mechanical postage meters, scales, ink jet printers, and installing software and hardware.

1986 - 1988 William L. Bonnell Co., Newnan, GA
TOOLING COORDINATOR
Job responsibilities include assembling aluminum extrusion dies, placing dies in heating ovens and bringing used dies back to be cleaned and checked.

1985 - 1986 Jack Eckerd Corporation, Newnan, GA
SHIPPING PERSONNEL
Worked in shipping department loading and unloading trucks and organizing merchandise for different stores.

EDUCATION
Certificate of Computer Technology, 1988
Control Data Institute, Atlanta, GA
Outstanding Student Achievement Award March 1987 & February 1988

General Studies, 1985
Newnan High School, Newnan, GA
Participated in the Gifted Program.

COMPUTER SKILLS

Have experience installing motherboards, CPU's (8088 through Pentium II), power supplies, floppy drives, hard drives (IDE and SCSI), tape back up drives, RAM, controller cards (IDE and SCSI), video cards, serial/parallel I/O cards, internal/external modems, NIC cards. Have working knowledge of configuring desktop PC's for dual network platforms (Windows NT and Novell Netware). Have experience with Compaq, Dell and Gateway desktops as well as Toshiba, Compaq and IBM Thinkpad laptops.

SOFTWARE KNOWLEDGE

Have working knowledge of MS-DOS (5.0 to 6.22), Windows (3.1, 95, 98, NT) have a basic understanding of UNIX. Also, familiar with Netscape Navigator/Communicator, Microsoft Internet Explorer (up to version 5) and other various Internet applications. Have installed and configured IRMA for mainframes, MS Office 97 Professional, MS Team Member, MS Outlook 95/98, MS Project 95/97, MS Access, Reach Out, Visio, Norton and Cheyenne Antivirus.