I earn my living doing web development, and have worked in some interesting places.  I'm usually the user interface guy.  I'll layout the screens, help organize the content, design the navigation, build most everything the end user touches.  I also work at lower levels in the systems I help build, creating middleware and database code that gets things done.  Come see my more recent work at deepgraysea.com.

Here are some favorite sites and systems I've helped design and build: 

InstantService's flagship application provides chat and email services to call center and e-commerce companies.  Account Admin is where customers manage their view of the system.  One of the best features of the new system is the support for private branding.  More...

This ongoing labor of love presents prayers of the Bahá'í Faith accompanied with photographs of nature.  The site has been enthusiastically received by the international Bahá'í' community.  My current focus is to render the prayers in many different languages, including the Hawaiian site shown here.  More...

Entricom's entriNumber was a huge, deep system designed to help telecom companies manage phone number resources.  This turns out to be a surprisingly convoluted endeavor, with dozens of moving parts.  I went in for a clean look in this user interface.  More...

The In-House Admin application is where InstantService support staff creates and manages accounts and monitors the state of production systems.  This was a teardown, with the original system mined for parts.  I used the account admin framework to speed prototyping and development.  More...

The WordFactory document management system was probably my favorite project at WRQ.  This Visual Basic application let technical writers work in Microsoft Word and then produce output documents formatted in both HTML and text for the web.  It's still gets solid use.  More...

Way back in 1998 we felt like pioneers when we discontinued publishing a quarterly CD-ROM of technical information and published on the web instead.  I came up with the first WRQ Technical Notes page design, since much evolved.  This library of several hundred documents is maintained using WordFactory.  More...

The call-tracking system at WRQ was based on a Scopus architecture, but customized to suit the unique tech support culture.  The most extreme modification was the real-time CTI interface to the Nortel phone switch.  We were thought radical to permit agents to say no thanks when the system queue offered them a call.  More...