To utilize my
administrative, accounting, training, and technical skills in gathering,
organizing, and disseminating information, in order to help others make the
most effective use of software, online resources, and educational materials.
A detail oriented,
seasoned professional with a strong aptitude for learning computer software. Adept at establishing procedures to accomplish tasks and creating
training materials. Ability to prioritize diverse
workloads. Committed to expanding skills and
knowledge. Solid organizational skills and a
perseverant and resourceful problem-solver.
Software:
Microsoft Word 2007,
Access 2007, Excel 2007, Outlook 2007, FrontPage, Publisher, Schedule+; Quickbooks, Peachtree Accounting, ADP & Paychex Web Interfaces, Dreamweaver,
PhotoShop Elements, Lotus Notes, HTML, FTP, and some Linux
Administrative Assistant/Bookkeeper
Full Cycle Bookkeeping. Managed Accounts Payable and
Receivable. Reconciled bank and merchant accounts.
Referred former customers for technical support. Answered billing questions. Created journal entries for
payroll done by outside vendors. Entered weekly payroll,
special payrolls, manual checks, and voided checks in ADP web interface.
Created new company in Peachtree,
entered inventory, chart of accounts, vendors. Met with accountants to verify that new company
setup met with Generally Accepted Accounting Principles.
Dealt with banks and credit card
companies to accelerate payment authorization on new sales.
Handled correspondence with
vendors, customers, and payroll providers. Performed various administrative tasks for company
President and Sales Manager, including sales and revenue reports. Organized all HR requirements for new hires.
Researched and contacted new
vendors to set up services, from payroll to vending machines.
Cleaned up and standardized formatting of Leads
lists for printing, using Word and Excel Mail Merge. Researched field codes to
correctly format telephone numbers for Sales Staff.
Combined disparate database files into one consistent Access
database using append queries. Removed old leads from
database.
Created procedure manual for
Administrative Assistant/Bookkeeper, new order forms, and new invoices.
Performed Windows Updates and installed AntiVirus.
Handled front desk phone.
Accounting Assistant
Assessed freight charges
and billed customer orders for two companies having customers with vastly
diverse billing/shipping requests; created shipping labels (FedEx/UPS);
answered sales personnel and customer queries; checked incoming repair orders; created
aging reports, posting reports, daily shipping charge summaries; covered for
receptionist as needed; fast-paced detailed data entry; occasional computer
tech support and troubleshooting
Bookkeeper, Office Manager
Cleared up six months of
lack of record keeping for Inventory, Orders, Payroll, Sales Tax, and Loans,
from source documents (credit card slips, bank statements, work orders and
random slips of paper), for silk-screening, embroidery, and promotional
materials company. Created Inventory
with pricing, entered all back orders and new orders into inventory and out of
A/R, created bills, processed Accounts Payable and Receivable, tax estimation,
reports, and payment, and processed payroll using Quickbooks
Ordered supplies, answered customer inquiries, covered for owner while out of
office or out of town: took customer orders, made decisions on whether to take
large orders from promotional company, negotiated pricing, managed production
staff to meet deadlines on multiple orders, Picked up large lots of customer
materials for processing, personally. Did technical support for office network
August 2001 -- November 2003
Webmaster - Web site
Maintenance and Updates
Administrative Assistant
As assistant to three
Program Managers, created and updated Customer and Departmental Reports and
Departmental Calendars, planned, originated and accepted meeting requests (MS
Outlook 2000), ordered catering for meetings, updated weekly report (using
Power Point), inserting OLE linked spreadsheets and transmitted to customer in
advance of weekly meeting. Arranged and got approval for travel for managers,
processed travel and expense reports and petty cash reimbursements. Created
presentations, answered phones, filed, photocopied, and performed general
office duties.
Created Distribution
lists in Outlook for recurring reports and Program Managers’ Travel Approvals;
Repaired damaged departmental spreadsheet and re-established links in
Presentation associated with spreadsheet; Created Travel and Expense Planning
Checklist
Forensic expense reporting: Tracked down missing expense reports and reconciled
with AMEX statement; Set up address book to facilitate auto-complete; Reset
default startup in Honeywell email address book to open at local department;
Updated and added to Secretarial Manual
Accounting Specialist/Technical
Support Manager/Webmaster
As
Accounting Specialist, Calculated distributions/driver payments, based on
contracts. Handled local
billing, United invoices, and storage deposits.
As
Technical Support Manager, performed desktop support and training. Responsible for all
troubleshooting of Windows NT network, PCs and IBS/United System and
interfaces. Set up new PCs, including basic installation, United system terminal installation, email accounts and
software, AIM, user network accounts, TCP/IP configuration and installation,
and some cabling. Also responsible for daily backup of IBS, and tracking of
current problems with IBS program
As Webmaster,
reorganized the company's web site, and provided continued maintenance and
updates.
Additionally, clarified
and documented company procedures, set up and maintained Revenue & Expense
Reports in support of the sales department, ordered supplies--Office and
United/Mayflower Forms and marketing materials, and handled phones and
performed miscellaneous administrative tasks