Data Center Manager - Infrastructure Group: management of day to day operations of #2 Data Center for CNN Interactive and affiliated web sites. Primarily responsible for HVAC, electrical and mechanical systems support for Data Center. Also responsible for network and space allocation for internal and external servers and video gear, backup of some intranet servers and connection of data center and network wiring.
Interactive Support: Primary support for internal production and intra net file-servers (Macintosh, NT and Solaris based). As well as overnight support of production staff.
Formerly front-line tech support for web production hardware and software. Duties included support of production staff and associated workstations (200+ nodes), support of video grab equipment, and video routing system.
Primary operative for the System 7.5.1 and MS Office upgrade for the MacDonalds Account Group. Later worked with the Work Station Support team on the same upgrade over the entire Fountain Organization. Duties included upgrading hardware and software on company Macintoshes.
Duties primarily consisted of support for the Macintosh based Graphics and Publications department at the Lockheed Martin Dobbins AFB plant. Work involved assisting technical artists and writers with use of graphics and type setting applications. Duties also included system configuration, network maintenance, and server management and maintenance.
Consultant based support and programming through AFCOMM - Atlanta. Duties primarily consisted of Macintosh hardware, system and network maintenance (15 node Mac net), as well as various project duties relating to the Helix relational database engine.
Key installer/administrator of Macintosh hardware, software, and peripherals over a Macintosh mixed media (10-base-T and Thin with TCP/IP connectivity to larger systems) network zone that is part of a larger metropolitan wide internet. Position also included testing, evaluation, and use of video acquisition boards, scanners and software, programming in 4th Dimension, administration of file servers and 4th Dimension database servers, light postscript drawing and illustration, image conversion, and QuickTime capture and movie formatting.
Scripting and graphics work for the optical publishing section of an advertising agency based in New Orleans, LA. Duties included photo editing, capturing video for QuickTime movies, editing video within QuickTime and graphics illustration.
Front line tech support rep for a Macintosh peripheral manufacturer in Flowery Branch, Ga. Assisted customers with troubleshooting hardware, software and system conflicts related to the various Daystar accelerator and cache cards.
Front line telephone based computer support for Emory University's community. Support was predominantly concentrated with software problems via telephone with some on-site contact. Supported platforms were Macintosh, DOS and Windows based PC's, IBM MVS - VM, VAX-VMS, and Sun, DEC, and NeXT workstations.
Exchange Student to Kitakyushu Japan during the summer of 1987. Through the summer program of YFU (Youth for Understanding).
Working knowledge of architectural drawings and some engineering drawings. Worked as a draftsman at Phelps and Sullivan Architects during High School.
5 years of Japanese Language instruction during highschool and College at Emory University. Somewhat proficient with speaking, writing and customs