Mark S.


Technology Manager with 9+ years experience leading delivery of technological service engagements and projects. Has deep experience with application development practices and software architecture.  Has repeatedly guided client organizations and engagement teams in defining appropriate strategies for long-term business success, and applied business process expertise across a wide spectrum of fields.  In leadership activities has repeatedly served as Product Manager between production teams and clients by conducting meetings, managing time and resources, scheduling and overseeing work, performing risk analysis and mitigation, and executing against communicated deliverables.   Within consulting firms, has also participated heavily in the pre-sales cycle via proposal generation and partner marketing.  Clients served include, among others: BellSouth,
EarthLink, Georgia-Pacific, Mirant, state of Georgia, and SunTrust Securities.

1/01 - Present

(unnamed Mgmt Consultancy)

Atlanta, GA




Manage technology offerings for accounts of leading Management Consulting firm.

  • For 23 months, served as lead architect for a Human Resources software development division inside a Fortune 500 forest and paper company.  Set direction on both architecture and software development process, for this 25-person team.  Managed multiple relationships with internal partners and sold multiple add-on projects.
  • Managed initial design and development stages of an application-to-application (A2A) integration effort.  Effort was built on a Microsoft BizTalk EAI layer, with .NET custom applications residing below of that.
  • Led Visual Basic / Oracle development for an Asset Management Accounting group of Telecommunications client.
  • Led assessment project for System Administration group (Network Operations and Engineering) of large ISP, deriving Best Practices recommendations.

5/99 – 1/01

G. A. Sullivan (now Avanade)

Atlanta, GA


Senior Consultant

Recruited to help start Atlanta branch of G. A. Sullivan, a national leader in the development of cutting-edge Microsoft Software Solutions.

  • Strong participation in sales-cycle for prospective clients, with subsequent leadership of resulting mid-market development engagements.
  • Practice management duties included utilization and A/R responsibility, shared hiring responsibility for potential branch personnel, and co-marketing with partners.
  • Participated heavily in internal development of gasWORKS -- G. A. Sullivan's process to obtain, conduct, and close successful engagements with customers.

5/98 - 5/99

Elite Systems

Atlanta, GA


Senior Consultant

  • Served as the primary focal point with clients of this integrator, on all Business Requirements gathering and software design.  Managed design phases, including all necessary data modeling and functional specification compilations.
  • Prepared for executive management a specific, detailed design methodology tailored to Internet project development, and mapped to internal processes. 
  • Developed software applications in health care, manufacturing, and banking industries.

12/96 - 5/98


Atlanta, GA


Project Manager

In project manager role, insured compliance with Keane’s Productivity Management methodology while directing technical staffs.

  • Served as Team Leader to a 3-developer staff responsible for maintaining a State of Georgia Parent-Tracking system (STARS).
  • For 14 months managed four (4) separate development projects of standalone Accounting applications of report generation at the US Headquarters of a major office systems manufacturer and supplier.  Set standards for Design and Construction on the projects and then led migration towards both internal intranet deployment and outsourced management of the applications.

12/95 - 12/96

Rock-Tenn Company

Atlanta, GA


Project Analyst

Carried out duties for this leading manufacturer of paperboard products in all phases of software development lifecycle.

  • Fully managed Plant Floor Data Collection project. This application pulled data from the existing plant legacy systems and then integrated with a Windows application that allowed plant floor users, through a touch-screen interface, to track production.

7/94 - 12/95

Total System Services

Columbus, GA


Business Analyst

Carried out high-level design and implementation for this large bankcard processor, utilizing mainstream client and IBM mainframe technologies.

  • Consulted with clients by reviewing outstanding issues and developing proposals specifying processes to utilize or enhance existing software.  Carried out tasks dealing with areas of developing, testing, final production implementation, and training/orientation of internal staff and client personnel.


Methodologies / Process:
Rational Unified Process (RUP)
Microsoft Frameworks
Six Sigma

OO A & D
Service-Oriented Architectures (SOA)
Web Services
EAI / Workflow
Business Process Integration
Configuration Management
Business Case development
PMOs / Project Portfolio / Governance

Unified Modeling Language (UML)
Entity-Relationship (ER)
Visio (tool)

Microsoft.NET / DNA (IIS)
Apache HTTP Server 2.0

Visual Studio.NET / 6.0
Web Matrix
BizTalk 2002
ERWIN / ER Studio
Microsoft Project

SQL Server 2000

Specific Technologies:


Six Sigma Green Belt Training (32 hrs), Oriel Inc., 2003
Mastering OOA & D with UML, Rational University, 2003
Requirements Mgmt with Use Cases, Rational University, 2003
The Effective Consultant, Leadership Strategies, Inc., 2002
PMP (Project Management Professional), Project Management Institute, 2000
Helping Clients Succeed, FranklinCovey, 2000
MBA Entrepreneurship, Kennesaw State University, 1999
BBA Management Information Systems, University of Georgia, 1994